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使用 LoRaWAN® 转变瑞士的邮政服务

LoRa, Smart Supply Chain Logistics, Smart Cities, Wireless RF

Roelof Koopmans

Roelof Koopmans

使用 LoRaWAN® 转变瑞士的邮政服务

Postal delivery companies face a highly competitive landscape as customer expectations have evolved. The demand for fast delivery times, low prices and exceptional service has driven rapid innovation: new solutions are needed in order to meet the needs of smart cities worldwide. Postal companies must also reach customers in rural areas, which are often much more difficult to serve due to inaccessibility and lack of infrastructure able to handle communication demands. Rural postal customers also tend to be older, which can present technological literacy issues.

瑞士邮政是瑞士的国家邮政服务机构,在公民生活中发挥着核心作用。许多人居住在偏远的山村,而瑞士的《邮政服务法》要求瑞士邮政确保所有用户都能享有邮政服务:保证每个联邦州 90% 的人口都能在 20 分钟的步行或公交出行距离内到达邮局。这在农村地区是个巨大挑战。这些地点的 Wi-Fi 连接受限,客户无法轻松在线下单,这是提供邮政服务的另一个障碍。

为应对连接性的障碍和日益增长的客户需求,瑞士邮政与领先的技术供应商合作,打造出一款电池供电的光学识别 (OID) 器件 - SmartButton。它为消费者和企业优化了邮政服务订购流程,有助于加强全球社区的智能供应链管理,大大改善了瑞士邮政的服务范围。

LoRaWAN® and the SmartButton

为制造该器件,瑞士邮政与领先的技术设计服务公司 Miromico 合作。器件需要利用物联网 (IoT) 来促进客户邮政供应和服务订单,还需要依赖低功耗广域网 (LPWAN) 技术来服务农村客户,因为该系统覆盖的物理距离远超蜂窝或局域网 (LAN) 技术。

Of LPWAN technologies, the LoRaWAN protocol offers the broadest range of connected applications and the ability to connect hundreds of thousands of LoRa® integrated, battery-operated sensors over long distances. Integration with LoRaWAN also provides the SmartButton ecosystem with openness, robust security, bi-directional communication, mobile optimization, and scalability.

有些村庄太小,不值得设立实体邮局。瑞士邮政已开始为这些村庄的家庭发放 SmartButton。这些器件使用电池供电,电池寿命长达 10 年。用户只需单击按钮即可根据需要订购邮政服务,不需要配置或设置,也不需要连接到 Wi-Fi。SmartButton 已不再局限于农村地区,现在任何希望简化邮政订购流程的瑞士公民都可以使用该器件。

B2C Applications

Beyond postal service use, the SmartButton facilitates a broad range of potential B2C applications. Businesses can use the device to simplify and digitize the ordering process; orders placed via the SmartButton appear in the web application instantly, replacing the need to compile and log information on each item ordered. The SmartButton’s plug and play installation, stand-alone communication network, feedback functionality, and low maintenance needs also make the device extremely compelling for business use.

要了解有关瑞士邮政数字化转型的更多信息,请下载我们的白皮书:

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